We're always adding more FAQs to our lists so it's never been easier to find what you're looking for.

For quick and easy online help, use our interactive feature to ask us a question and we'll search our FAQs for you.

Please phone us to change your policy as we're unable to action requests received by email. If you’re unhappy with any part of our service, please see our full complaints procedure. To contact a department directly, please choose a product.

• Car insurance
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If you would prefer, you can write to us at: Churchill Insurance Company Limited, Churchill Court, Westmoreland Road, Bromley, Kent, BR1 1DP.

If you would like to find out how to order a nodding dog, details are shown on this website.